Manage your health insurance more easily

Wherever you are

Your health insurance is now just a few taps away

Designed for people who live, work, and thrive across borders, the myGlobalHealth app brings your health insurance, claims, documents, and support services together in our secure app.

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Manage your requests more easily

Submit reimbursement requests or pre-approval requests for planned inpatient treatment, and follow the status of submitted requests directly from the app.

Access your insurance essentials in one place

Quickly access your digital insurance card, policy information and important documents.

Find care wherever you are

Search for healthcare providers by location, view your available options on a map or in a list, and access support when, and where, you need it.

Submit your claims while on the go

Submitting claims is easy. In a few simple steps, you can claim reimbursements for your medical expenses.

You can also submit pre-approval requests for planned inpatient treatments, reducing the risks of upfront costs.

Plus, get a status update at anytime. Want to check your dental claim while on the train? You can with myGlobalHealth.

Keep your medical documents to hand

You never know when you might need your medical coverage documents.

It’s all in-hand with myGlobalHealth. Quickly access your digital insurance card, past claim documents, and premium info straight from your phone.

Available for all the insured people under your policy, proving you with all your account info in an instant.

Find care where you need it

If you need medical help, you can’t afford to waste time searching for the best health provider.

myGlobalHealth provides a comprehensive list of local health care providers near you, including provided services and contact details.

If you need an inpatient treatment, the list also shows which health providers support pre-approval requests.

Two apps – One Global Health solution

To access the right services at the right time, you have two apps available.

myGlobalHealth handles your claims and documents, helps you find local healthcare providers, and provides access to emergency assistance and regional support contacts.

Ecare Global Health gives you access to our virtual care services, including teleconsultation, mental health coaching, and Get Fit programme.

Wherever you are in the world, Global Health insurance has you covered, right from your phone.

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Healthcare professional wearing a white coat and headset, sitting at a desk in a softly lit medical office with a stethoscope draped around the neck and a laptop in front of them

Getting started with myGlobalHealth

myGlobalHealth is easy, safe and secure way to manage all your insurance documents and claims.

If you used our previous app to handle claims, you can sign in to myGlobalHealth with the same credentials.
If new, you can sign in with your client portal credentials.
You may not have access to myGlobalHealth straight away. We’ll let you know once the app is available to you.

Stuck? We’ve a full guide to setting up, logging in, and using the new myGlobalHealth app, available here.